Service Agreement

By contracting services from Vision Strides Marketing, you agree to the following terms for all digital media and marketing products. These terms are subject to change without notice. Vision Strides Marketing (VSM), the Company.

Cancellation

Vision Strides Marketing will make every attempt to meet the time slot / schedule that is agreed upon between client and VSM. Scheduling a photographer’s time slot reserves that specific time that is not available to others. Canceling that time slot the same day creates scheduling issues for the photographer and loss of income. Contact VSM at 209-604-7299 to cancel and reschedule 24 hours in advance. Same day canceling will incur a $60 cancellation fee. If VSM does not receive a call to cancel and the photographer shows for the appointment but cannot perform the contracted work, there will be a $75 fee charged.

Payment

Vision Strides Marketing operates on a fee for service basis. Payment is due at time of service. If payment is not received at time of service for any reason, an invoice will be sent and is due upon receipt. Delivery of photos, videos and tours will be upon payment of services rendered. Payment is due regardless of the sale of the home change of agent, etc. VSM will accept checks, Visa, Master Card, Discover and American Express.

Weather

Weather plays a large part in exterior / outside photography. The client my call VSM, 209-604-7299, 24 hours in advance to reschedule the contracted work due to weather. If the client wants to continue with the interior shoot, a reschedule date and time must be agreed upon and there may be additional fees to return and complete the contracted work.

Readiness

It is the client's responsibility to ensure that the listing is ready for the virtual tour to be produced at the arranged time. Vision Strides Marketing is not responsible for moving furniture, cleaning or re-arranging.

Vision Strides Marketing will, at the photographer's discretion, adjust window coverings or turn on or off lights as deemed necessary to better capture the scene(s) and move small items that may be distracting in the photo. The home must be clean and presentable at the scheduled time of the tour. 

The homeowner shall ensure that there are no hazards to the photographer's safety.The photographer will do everything to ensure pets stay inside but are not responsible for pets that escape the property during the photography session.Homeowners should ensure the children and themselves are out of the camera’s view and not to obstruct or disrupt the photographer during the shoot. Photographers will do their best that all significant aspects of the property shall be included in the tour unless the condition of said aspect has a negative impact on the tour. This shall be left solely up to the photographer's discretion, unless specific aspect(s) of the property are specifically requested by the agent or the homeowner.

Shaded/Bright areas

Vision Strides will make every effort to take photos with the least amount of shade or extreme brightness in the photo. However, since the photographer is scheduled by the listing agent based on the client’s request/time frame, shadows and sun brightness may affect the outcome of the photo purely due to time of day and sun position. If the outcome of the photo is necessary for the shoot, a reschedule of the effected shots can be requested for another time and additional charges may apply.

Once the home has been photographed, the service may not be canceled. The agent will be charged the full price of the package ordered. The Photographer will only make minor adjustments to the photos during post production and will not retouch images in order to disguise any known defects and/or physical structures such as cracks or blemishes in walls or driveways, power lines, water towers, etc.

Delivery

Services ordered will be delivered in a timely manner, and typically within 1-3 working days. A rush placed on any part of the service may incur additional charges @ $60 per hour plus the agreed upon service charges.

Copy Right Notice

*SINGLE USE LICENSE AGREEMENT*
Vision Strides Marketing is the owner and maintains the copyright protection of all web pages and digital images indefinitely. Vision Strides Marketing reserves the right to use all images for promotion of Vision Strides Marketing but not a third party. The original REALTOR® who paid for this service, has permission/license to use these images on any electronic or printed form of advertisement for the promotion of that property while listed with said REALTORâ®. Once property has Sold, Expired or is Withdrawn the license/permission expires. Images cannot be altered after they are in your possession.

Images cannot be sold or given away to the property owner or one REALTOR® to another REALTOR® who takes over an expired, withdrawn or split listing. Failure to pay for the images will result in a copyright infringement/violation pursuant to the provisions of the Digital Millennium Copyright Act of 1998, 17 U.S.C. §512(c). You will be asked to remove the image from any electronic or printed form of advertisement. Failure to stop using them will result in legal action.

Transfer of listing – Media Fees

If the property listing is transferred, taken over, assigned or re-listed by any REALTOR® other than the original listing agent, (Vision Strides Marketing client),  who originally purchased the rights to use the media from Vision Strides Marketing, must contact Vision Strides Marketing, by email to david@visionstrides.com, in writing and pay a transfer fee of 25% of original cost for all media or $120, whichever is larger for the rights to use the Media that Vision Strides Marketing had previously supplied whether used or not for the transferred, assigned or re-listed listing.

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